As a kid who happened to talk a lot, (and now an adult who makes a living speaking), I’ve learned through trial and error, that when I use certain words …
#ChangeHack: Build Trust by Owning Your Mistakes
Think about your behaviors as actions, not as a part of your identity. What you do is not who you are. Actions can be changed. Who you are cannot be. There are few things …
6 Steps to Shape the Future of Work in Your Organization – MIA
In mid-March 2020, the comfort of ‘normal’ slipped away from us. Uncertainty became the norm, and we discovered that we are apprentices to change, not its masters. You’ve probably also …
#CHANGEHACK: Use Solution-Focused Thinking Instead of Problem-Based Thinking
Problem-based thinking is usually good to use in the short term. For example, if you’re in a leaking boat, the best way to solve the problem is to plug the …
4 Steps to Co-Create Change with Your Team
Like a snap of our fingers, the global health crisis caused ripples of change in businesses and organizations across the globe. One minute we were at our desks. Then next …
#CHANGEHACK: Be Prepared to Be Unprepared
When you get stuck during change, we are often not prepared to handle it! One way to get ‘unstuck’ is to examine past strategies that worked for you and analyze …
5 Tips to Lead at the Edge of Change
If the global crisis has taught us one thing, it is that while we may think we are ‘in control’ of our work and personal lives, the world is unpredictable, …
5 Tips for Shedding Negative Thought Patterns at Work
We are currently living through a global crisis, unlike anything we have experienced in our lifetime. Our personal and professional lives have been disrupted. Many of us have been working …
The Role of AI in Organizational Change
Yesterday I met a colleague for coffee, and once again the topic of Artificial Intelligence and its impact on change came up for discussion. Artificial intelligence (AI) has been making …
How to Give Bad News
All leaders have to give bad news. Here’s how to do it – and not alienate people!