It’s Not What You Say, but How You Say It… featured image

It’s Not What You Say, but How You Say It…

Sparking action in others is the main focus of your work, regardless of what type of work it is.

In a workplace where we are all striving to be more diverse and inclusive, we can sometimes unintentionally use language that makes people feel that their ideas are ‘less than’ or not important. I’ve been on the receiving end of that with my own ideas AND I’ve made people feel that way with my responses. (I’m still working on that one.)

Words can’t change the reality of a situation…but they can alter how your colleagues perceive that reality.

To remain inclusive, engaged, and spark action in others, check out my suggestions on 6 things not to say, and 6 phrases to use instead:

how to influence change image

Want to get more innovative and feeling a little stuck?

Here’s a short clip from a session where I shared some ideas on shifting your mindset for innovation.

Have a look!

I’m loving being back in front of live audiences, whether for keynotes or workshops. Sometimes I feel I’m back to living on a plane or at the airport – but it’s feeding my soul to connect with people in person again!