In Managing Change, Avoid These 6 Detrimental Phrases – Ragan Insider

When an organisation is going through change, what you say as a leader can have an effect on your employees — either positive or negative. Managing and initiating the conversation with your team while balancing their concerns will help you navigate what direction the change process will take. Keeping the dialogue going through the process will help you manage it. Gregg Brown outlines six detrimental phrases you should avoid using, including saying “this will be easy.”