A few months ago, I had the privilege of being interviewed for this article: “13 Change Management Experts Share Their 3 Tips on Implementing Fast, Dramatic and Powerful Change.”
I was very excited to be included in this list of experts, which included change guru John Kotter, as well as 11 other exceptional thinkers!
Here are my 3 tips:
1. Sharing the benefits and rationale and expecting people to get on board with the change isn’t realistic!
Make sure to discuss benefits and concerns; and remember no one is ‘change ready’ (even if they logically understand the benefits and rationale) if the impact on them, or people they care about, is negative.
2. If you manage expectations it will help avoid disappointment.
Don’t be afraid to tell people what’s really going on to help manage their expectations. Sometimes as change leaders we think we need to have all the answers. Being honest about what you don’t know manages expectations and builds trust.
3. Tell people what will stay the same.
Whether the change is good or bad, people still need to feel a certain amount of control. Create a sense of stability by informing people of the changes and what is likely to remain the same (or similar) to the current state.
Click on this link for the others: “13 Change Management Experts Share Their 3 Tips on Implementing Fast, Dramatic and Powerful Change.”